Original topic:

Defect in my galaxy note 9

(Topic created on: 01-04-2020 02:46 PM)
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Rajan2005
Active Level 4
Options
Galaxy Note
I was looking my note 9 properly and i noticed that it have a gap between aluminum and glass. Then, i put a thin paper inside the gap and it was going inside. I frightened and thought to share with samsung members to get some help. But it is waterproof upto now. Does this gap exist in all note 9 or i have only? Please answer. I have attached a video please observe it carefully.



13 Comments
Galaxy Note
some s10 series users had reported the same issue
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Anonymous
Not applicable
Galaxy Note
every phone has this type of gaps
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Tan98
Active Level 9
Galaxy Note
the same problem accured with my J7 prime, I reached the service centre, they examined it and changed the display with excessive adhesive.
I thought the issue is solved but within a month the same thing happened, simply I sold it .
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amAzhy
Active Level 6
Galaxy Note
u must visit the service center
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Rajan2005
Active Level 4
Galaxy Note
My phone is under warranty. Is it a major problem afterall i am not getting any issue with and also it is waterproof upto now.
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Galaxy Note
I would recommend that you should go to your nearest service centre immediately as soon as possible. Also, dont try to apply any kind of force on affected area as it may damage the device.
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Anonymous
Not applicable
Galaxy Note
no need the gap is present in every phone this is due to repairing feasibility nothing to worry about
Anonymous
Not applicable
Galaxy Note
gap is normal for every edge screen phone this is not a issue this is due to repairing feasibility even my s9 does have this type of gaps it does not matters what type of phone is whether its flat or edge screen the gap is maintained for the repair feasibility
Anonymous
Not applicable
Galaxy Note
every phone has it no need to worry even your front and back panel also has the gaps this is for repairing purpose as your phone might damage in future the phone has the glass so when you go for repairs of your phone the glass is separated in order to repair your phone. the adhesive rest over there make sure that your phone does not have the contact with soap water or any salty water or anything other than the fresh water those liquid are dangerous for your smartphone phones because they will be trapped and might loosen the adhesive thus your phone loses the ip68 and warranty