Original topic:

Call background issue

(Topic created on: 03-01-2024 09:28 PM)
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WHOVISHALSONY
Active Level 6
Options
Galaxy Note
I am using the Samsung Galaxy Note 10 Lite, and I am unable to set a call background for a specific number. For example, I would like to have my wife's photo as the call background for her contact, but it's not working.
2 Comments
cs_member10
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that kindly follow the given steps to resolve your issue:

Tap on contact > Click on the circle icon above the contact name > Add the image from the Gallery or File Manager > Adjust the image > Tap OK.

If the issue issue not resolved kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

WHOVISHALSONY
Active Level 6
Galaxy Note
It just allow to apply contact image and not the background image of the contact.
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