Bug in Note 9

[RaguMay24]

Hello note 9 users,
When I enter Intelligent scan, it asks for Pin and after entering 3rd letter of PIN, system hangs. I could not enter 4th word. Anybody experiencing it?

[Abhishekanand]

no not me

[RaguMay24]

Then my bad luck..

[wasee]

Nothing that can't be fixed. Try resetting it

[pankajur]

https://youtu.be/C_Z_CwriIuc

[YRSS]

no

[YRSS]

report it to Samsung they may help you

[YRSS]

I think it might be due to bug

[NoteGuy]

It seems like are encountering very rare and severe issue.
Here is what you can do for quick diogonsis and remedy.
Download remote assistance app (smart tutor) from samsung members and let an expert diagnose your phone.

[RaguMay24]

Thanks a lot...