Battery life Issue

[YogendraPratapSingh]

Here I'm using galaxy note 10 and I'm facing issue while I'm charging my phone....when It connects from charger it's decreasing battery status even phone is in charging and heating also occurs....any solution for this

[S_Kumar73]

decreasing while charging means the battery life might get affected.

primary step- Hard reset. Even after reset if u face the same issue then you have to replace the battery.

[Dilli]

Clear sign of battery damage. visit SC for replacement.

[Ehsank]

once check in safemode

steps to turn safemode;
long press on power button>
long press on power off option>click on safemode >your mobile will restart and turn into safemode.

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[YogendraPratapSingh]

Already sent but didn't get satisfied solution