Original topic:

Battery drain

(Topic created on: 05-15-2022 02:04 AM)
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bobbiee
Active Level 1
Options
Galaxy Note
My note 20 ultra is draining too fast..like an bullet express I'm experiencing the worst ever ..not even getting for 5hrs it's too horrible even after factory reset the same
9 Comments
Anonymous
Not applicable
Galaxy Note
You should check battery health in diagnostic menu. You can also do same by calling samsung customer helpline they also do remotely for you.
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bobbiee
Active Level 1
Galaxy Note
It is showing gud...
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bobbiee
Active Level 1
Galaxy Note
This is the caseScreenshot_20220514-220418_Device care.jpg
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saarang007
Active Level 7
Galaxy Note
Seems some issue with Google Play Services only. Nothing else.

Clear Cache for that app. Or even Clear Data, then update from Play Store.

Swipe down notification panel, check every icon (feature) and turn off everything that's not needed. After Factory Reset, some extra features turn on automatically.Screenshot_20220516-093325_Device care_55261_1652673805.jpg
Neyaz123
Active Level 1
Galaxy Note
Same problem new s22 ultra drain too fast and heating issue
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abhikakkar
Active Level 2
Galaxy Note
Same for galaxy note 20 only 6 months old battery drains too fast not even getting 5hrs of SOT
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Amit_MR
Active Level 6
Galaxy Note
You guys need to go to recovery, remove cache. Turn it on, turn it off. Recharge upto 100%. And then switch it on and use the phone till 0%. Again charge it to 100% keeping the phone on.
It will calibrate the battery.
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bobbiee
Active Level 1
Galaxy Note
Already done.....no..use
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cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Battery optimization helps you to boost the battery performance of your device. To check battery optimization:

Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).

Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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