did you reset proper way?you have to reset not only from device reset section..also from factory mood your device.....if after that also problem persist then flash your last firmware by using Odin or from service center after lockdown period
i factory reset my phone 1st than 2md time reset wipe factory reset but not solved my problem...and what is odin firmware...i dont understand what to do...
Please perform the below mentioned steps to resolve the issue:
1. Turn off Bluetooth, Wi-Fi, mobile hotspot, NFC etc to do that please swipe down on the home screen to open notification panel> Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC etc, to turn off as It increases battery usage time.
2. Reduce display brightness level by swiping down on the home screen to open notification panel > Turn on Auto brightness option if available, it increases battery usage time.
3. Close background running apps, if there are any unnecessary apps running in the background as too many applications running in background may cause the battery drainage.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).
