Original topic:

Freezing issue samsung note 10 plus

(Topic created on: 04-16-2020 07:41 PM)
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Bhushan2020
Active Level 1
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Galaxy Note
Galaxy Note10 Freezing After Android 10 new Update  Any help how to resolve 
2 Comments
AtulSharma93
Active Level 2
Galaxy Note
samee issue here, charging speed also reduced after last update on note10+
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cs_member9
Active Level 7
Galaxy Note

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below mentioned step to improve the performance of the device:

 

  1. Space availability (Storage & Internal memory): To improve the device performance there should be sufficient space. Request you to keep at least ''minimum 20% internal memory free''.
  2. Clear cache memory of a particular application: Settings>Apps>Select particular app (e.g. Samsung Internet)>Storage>Clear Cache

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > send feedback > error report/ask questions).

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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