Original topic:

Audio Issues after One UI 5.1

(Topic created on: 03-22-2023 11:22 AM)
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sbverma007
Active Level 1
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Galaxy Note
After the 5.1 update, I've been experiencing an audio issue with Galaxy Buds Pro. 

Whenever I've any audio application open like Spotify, or any file based music player, the audio is louder. However if I move to other apps, or lock the screen, the audio is automatically dimmed. Note that I've not tried to manually increase / decrease the volume all the while.

Just wanted to know whether this is a unique behavior for me, or someone else has encountered it too.

PS, I've tried changing Equalizer settings and Dolby Atmos, but nothing changed with the above behavior.
4 Comments
cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

ronakpujara
Beginner Level 4
Galaxy Note
I've encountered it as well, i thought there's something wrong with my buds.
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ronakpujara
Beginner Level 4
Galaxy Note
Did you get your issue solved?
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sbverma007
Active Level 1
Galaxy Note
nope, still the same issue.
0 Likes