Original topic:

Anyone facing spen connecting issue after November security update

(Topic created on: 12-22-2021 10:49 PM)
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Anonymous
Not applicable
Options
Galaxy Note
I can't connect my spen to phone after November security update anyone facing this issue ?
25 Comments
sidiculous
Active Level 6
Galaxy Note
I did. But it went away after a couple of restarts.
Anonymous
Not applicable
Galaxy Note
But for me it's still facing that issue after several restart.
sidiculous
Active Level 6
Galaxy Note
Also, i cleaned the cache from the recovery nenu and reset network settings. Try that as well. Not much to lose, in my opinion.
Anonymous
Not applicable
Galaxy Note
Yah bro let me try that
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sidiculous
Active Level 6
Galaxy Note
I had posted another reply, not sure if that actually got posted, because i can't see it. Power on with s pen, power on without, safe mode and restart, clean out the slot using an ear bud or something, blow in it, do the s pen diagnostic in Members, do the test, click the error dialog and follow it, one of these worked. Give it a try. Oh and also be sure to update ALL apps from both app stores.
cs-member13
Expert Level 4
Galaxy Note

Dear Samsung member,

 

Greetings from Samsung customer support.

 

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

 

How to Reset S Pen

Please follow the below steps:

 

Step1: Navigate to the Apps screen and tap on Settings.

Step2: Tap on Advanced features.

Step3: Tap on S Pen.

Step4: Tap on Air actions.

Step5: Tap on More.

Step6: Tap on Reset S Pen.

 

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).

 

Thank you for writing to Samsung.

 

Warm Regards,

Samsung Customer Support

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