Original topic:

Anyone else also facing this Black Crush issue on Note 8?

(Topic created on: 08-09-2019 07:33 PM)
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qarts
Active Level 1
Options
Galaxy Note
Alright so after the recent update I've noticed this strange Black crush issue on my Note 8 device.
And this problem aggrevates on keeping Brightness to lowest.
It's a very bad experience watching Movies or Clips on this device and its getting me Browned off:(
After bit of research over this it seems to be a Software problem.
@Samsung kindly look into this and i hope that they'll fix this issue with d upcoming updates.

14 Comments
babi07
Expert Level 5
Galaxy Note
hope Samsung will
æmğ
Active Level 6
Galaxy Note
could you share a screenshot of possible
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qarts
Active Level 1
Galaxy Note
attached a screenshot below..hav a look
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qarts
Active Level 1
Galaxy Note
Its really hard to distinguish between this blending of colors..
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æmğ
Active Level 6
Galaxy Note
yeah, seem not good .
did you contact service centre?
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qarts
Active Level 1
Galaxy Note
Nope am yet to approach the local service centre at my place but yeah i did contact the customer care and the person recommended me to do a Phone reset..any clue whether that might help me?
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Anonymous
Not applicable
Galaxy Note
From Get help section in the Samsung Members app you'll be able to know that whether there's any software problem or not. Kindly check that first. And yes, Factory reset is also a good option.
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NilimaNaruka
Active Level 3
Galaxy Note

no, my phone working good

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qarts
Active Level 1
Galaxy Note
Actually this issue is very common with d S9+ variants but in my case it persists in Note 8!
Though i did few hardware checks n all came out to b normal so i guess its probably a Software issue only
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