Original topic:

Regarding the fast pair animation pop-up not working for Bluetooth.

(Topic created on: 11-19-2024 08:32 PM)
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NeYoO96
Active Level 1
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Galaxy Note
Hello everyone, I'm sharing the issue regarding the earbuds' fast connection or pop-up animation. I'm facing this issue for the last 6 months. I tried multiple ways to fix this and also tried connecting with different earbuds. But for some reasons it doesn't show me a pop-up window or animation that every buds which has IWP technology. I tried different earbuds and also now purchased the new one's which has IWP technology but still it doesn't work. I request everyone that if anyone is facing these issue could reply to this or share the informarion or process to fix it.


Thank You.
10 Comments
ŠůmèəȚ
Active Level 7
Galaxy Note
Settings > Connection > More Connection Settings > Nearby Device Scanning

Turn this ON

That's it.

No need to buy new Galaxy Buds
😊
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NeYoO96
Active Level 1
Galaxy Note
Already have galaxy buds. When I used it automatically, it popped up the animation screen, and it also worked for different earbuds too. Unfortunately, either of the earbuds are not popping up for seamless connection
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ŠůmèəȚ
Active Level 7
Galaxy Note
Sorry !
I don't get you.

Which animation is missing ?
Check the screenshot

For first one,
Install Galaxy Wearable App
And Turn on Nearby Device Scanning

For Second one,
Install SmartThings app
And add your Buds in it.1732031594600.jpg1732031600491.jpg
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NeYoO96
Active Level 1
Galaxy Note
The 1st one's is 😊
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NeYoO96
Active Level 1
Galaxy Note
I do have a galaxy wearable app and done multiple times, but the same result persists
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ŠůmèəȚ
Active Level 7
Galaxy Note
Which Buds are these ?
Are these Buds configured on Wearable app ?

Did you remove Buds from Wearable app , reset them and then connect and configure from scratch.

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NeYoO96
Active Level 1
Galaxy Note
Yes, I've Samsung Galaxy Live, which I got along with my Samsung Note 20 Ultra phone and done all the steps and problem still persists
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Galaxy Note
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cs_member10
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query kindly perform the following steps to resolve your issue.

1. Reset Galaxy Buds: Galaxy Wearable App > General >Reset.

2. Kindly try to pair the buds after resetting once by using the following link.
Link: https://www.samsung.com/in/support/mobile-devices/how-to-connect-galaxy-buds-to-a-smartphone/

In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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