After updating the green line issue on display

[Naveen0223]

Don't update your samsung s 23 ultra green line issue after the update i am facing the issue recently 

[Timothy2]

Few Guidelines During Update-
1. Initially charge the phone to 80-90%.
2. Refrain from charging during installation.
3. An air-conditioned environment is optimal for installation and subsequent phone placement.
4. Allow sufficient time before initial use.

[Timothy2]

No, screen panel damage occurred only when updates were installed while charging or at temperatures exceeding 35-40°C. This was due to overheating. Adherence to guidelines will prevent this. 🙏

[Timothy2]

Kindly keep your phone in an air-conditioned room while updating; if you do not have air conditioning, keep it in the refrigerator during the update.

By the way Ultra Pro Max Legends keep their phones in freezer during updates and installations. 🙏

[Timothy2]

If I answer your query, please press the three dots to the right and accept it as a solution. Thank you. 🙏

[IbrahimsS23Ultra]

I already updated
no green line issue

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[ram_ram]

My s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement open my galaxy app send email to Samsung care + try you may get positive reply

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support