Original topic:

5g issue

(Topic created on: 12-30-2022 11:12 PM)
485 Views
jaykishansoni
Beginner Level 4
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Galaxy Note
Jio true 5g samsung note 20 ultra not support 

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6 Comments
bv123
Active Level 5
Galaxy Note
Same issue with my note 20 ultra no jio5g support 😢 very very bad service by samsung
soleman
Beginner Level 4
Galaxy Note
Sem problem
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Ashish004
Active Level 4
Galaxy Note
Same here no update form samsung on premium devices
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soleman
Beginner Level 4
Galaxy Note
5g not sapport
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Ramon555
Active Level 4
Galaxy Note
This is how Samsung is working with India's biggest telecom providers Jio and AirTel. It's a shame that Samsung is lying to customers and sold them phones which do not connect to 5G networks and Samsung is least bothered about the old customers who purchased Note20 Ultra 5G mobile phones and is simply busy launching new phones with better software and 5G connectivity on them.Screenshot_20221231_004325_MyJio_1000062575_1672427605.jpgScreenshot_20221230_190000_Airtel_1000062458_1672407000.jpg
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cs-member11
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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