Original topic:

wifi connection issue M31

(Topic created on: 07-31-2020 04:53 AM)
8078 Views
Samyaka
Beginner Level 3
Options
Galaxy M
I m using samsung galaxy m31 .when I enable my wifi at that time not single connection display. But in my another old mobile it shows 7 to 8 wifi networks available. I also attached my two mobiles screen shots. 
Kindly guide me how to resolve this problem.

M 31


image


My another mobile wifi connection at the same time. 


image


15 Comments
Ehsank
Expert Level 5
Galaxy M
brother when ur wifi completed searching nearby device then it will show
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AMPK
Expert Level 3
Galaxy M
Try with secure wifi off or this screenshot option it can help.
cs_member9
Active Level 7
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
Sravanth
Beginner Level 2
Galaxy M
I am not àble to enable wifi or Bluetooth
0 Likes
SaikatGhosh
Beginner Level 2
Galaxy M
unable to wifi connect m31 mobile
0 Likes
SaikatGhosh
Beginner Level 2
Galaxy M
please update wifi setting
0 Likes
Mitrandir
Beginner Level 2
Galaxy M
The Samsung galaxy m31 is not able to forget a wifi connection. How can I do this? How can I forget a wifi connection?
0 Likes
Dhavaraj
Beginner Level 2
Galaxy M
Whenever i connects to my wifi it display "connected without internet" but it is connected well in another devices and works properly.

I cant connect my wifi in my galaxy m31
0 Likes
bantytina
Beginner Level 2
Galaxy M
Exactly the same problem i am facing. Samsung is trying to provide more feature at cheap price but it is getting failed to provide good quality of smartphone. I am speaking frankly because even after i contacted them several times they didn't take any action
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