unable to send money using upi on phone pe

[samsungM31user]

unable to send money on phone pe upi. it is saying your device is rooted which is not. my device is not rooted. 

[Abhishek13892]

You should do factory reset of your device, It will benefit

[samsungM31user]

i didn't try this though.

[Abhishek13892]

You should try after taking backup everything

[VIKASxĐUHØON]

ys
factory reset and first backup your data

[VIKASxĐUHØON]

deregister or remove number or account from payment app and register again and restart your device

[samsungM31user]

already did multiple times, same result.

[shiv33]

why should think like that oposite mobile may be rooted

[Deepak018]

Remove the account and again add the account number it may work

[samsungM31user]

already did multiple times. same result.