I am using a Samsung Galaxy M35. Recently, I updated to Android 15 and installed the latest security patches. However, I am unable to enter Recovery Mode using the usual method (Volume Up + Power button while connected to charger).
Here are some details:
Device model: Samsung Galaxy M35
Charger used: Samsung EP-T2510
I do not have access to a laptop, computer, or Type-C earphones.
I connect the phone normally to the charger (wall adapter) while trying to enter Recovery Mode.
When I try the button combination, the phone only restarts normally. It vibrates after showing the Samsung logo, then continues to boot without entering Recovery Mode.
Please advise. Is this a bug after the Android 15 update? Is there any other method I can use without a computer?
We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
