Original topic:

solution plz.. auto restart

(Topic created on: 11-19-2020 10:59 PM)
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Prejeesh
Active Level 1
Options
Galaxy M
My phone m30s is getting restarted automatically all the time..when I'm using ...what the hell is happening 
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14 Comments
Galaxy M
From when did you are facing this issue?
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Prejeesh
Active Level 1
Galaxy M
yesterday onwards
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Galaxy M
go to device care >tap 3 dots >advance >on ya off auto start

Screenshot_20201119-160951_Device care.jpg

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Ehsank
Expert Level 5
Galaxy M
try these steps

A. Clear Wipe Cache Partition.
Steps to perform.
1) Turn off the device.
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. go to safemode and observe is there same issue in safemode too
if not then problem may due to other downloaded apps
and if same issue in safemode then try to visit service centre

steps to turn safemode;
long press on power button>
long press on power off option>click on safemode >your mobile will restart and turn into safemode.

Keep in mind that in this mode only inbuilt system app will work
Prejeesh
Active Level 1
Galaxy M
it seemed like this worked...but after 2 hrs restarting started again..by safemode do you mean emergency mode
Ehsank
Expert Level 5
Galaxy M
no dear safemode is not emergency mode, i gave you the steps, in this mode only inbuilt apps will work, so if in safemode not such issue then most probably its because of some downloaded apps recently you downloaded
Prejeesh
Active Level 1
Galaxy M
even in safe mode...still problem exist
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Ehsank
Expert Level 5
Galaxy M
the you need to visit service centre
AshwinJames
Active Level 3
Galaxy M
Replace your battery
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