Original topic:

restarting automatically M31

(Topic created on: 10-23-2020 12:25 PM)
1095 Views
Kunal03
Beginner Level 2
Options
Galaxy M

I have taken samsung m31 just launching date. but I am facing some problems during starting days. mobile restarts automatically and its takes time to restart the phone.

I don't think why this problem is occuring continuously

11 Comments
saikodali
Active Level 7
Galaxy M
hey Kunal, I faced the same problem too,, but before an few days ago I did 4 things to remove it, any of the trick might work on ur device

1. Reset settings of ur device
2. Run the device in safe mode
3. Format the device
4. Remove some app or game that uses high storage, like pubG and try
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Samsung_Support3
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

To resolve auto restart issue please follow below given steps:

Go to Settings > General management > Reset > Turn off auto start.

 

If issue still persist or for further assistance, kindly register your concern in Samsung members app (Samsung Member > Get help > send feedback > Ask question/Error report)


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
mh93
Beginner Level 2
Galaxy M
already turn off auto restart option then also happened same problem..what is the actual solution for permanent cure otherwise money is fully lost for this product m31
himaneeesh
Beginner Level 2
Galaxy M
im facing the same issue,phones restarts, and instead of quickly restarting, it took 10-15 mins to boot the. @Samsung_Support3 help
rishav06
Beginner Level 2
Galaxy M
I also have same problem my phone m31 is atomatically reboot and they turn on after 10-15 minutes....and this problem is happened to first day when I...purchased the device
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kaori
Beginner Level 2
Galaxy M
I am also facing the same issue .. my phone restarts automatically .. like twice a day.
subhankarsingh
Beginner Level 2
Galaxy M
still rebooting and lagging....please remove these glitches as soon as possible....removing animations solved the lagging issue to some extent but....this phone still reboots itself...in the middle of someting...so annoying
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Samsung_eYORdxA
Beginner Level 2
Galaxy M

it automatically restart

 

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kolsudhir
Beginner Level 2
Galaxy M
my m31 is facing same auto restart issue. in a day more than 15 times it automatically reboot. now starting to reboot automatically while on call.
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