Samsung M31 mobile restarting automatically.

[KC]

Hi Guys, It restarts automatically. It's been like this for a long time. This has been happening for a few days. What's the problem? Please let me know how to resolve the issue.

[Navjot_Singh]

Try to Connect with charger?

[KC]

Ya tried and charging

[Navjot_Singh]

It working or not ?

[KC]

Charging working

[Navjot_Singh]

Then brother no need to worry it's bettery issue ,,, visit Samsung store tell them to diagnose my phone's bettery

[KC]

Thank You 👍

[Kaustav_Ray]

Possible system or hardware issue.

Fix:

Boot into Safe Mode: Long-press Power > Tap & hold Power Off > Tap Safe Mode

Check for updates: Settings > Software Update > Download & Install

If still restarting, backup & factory reset.
Settings > General Management > Reset > Factory data reset.

[KC]

I will check. Thank You 👍

[Kaustav_Ray]

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