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05-26-2024 10:12 AM in
Galaxy M- Mark as New
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05-26-2024 10:36 AM in
Galaxy M- Mark as New
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05-26-2024 10:59 AM in
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05-26-2024 03:21 PM in
Galaxy MI am very premium coustmers of samsung for more than 20 years but i am giving this in writing .i with my s22 ultra upated software after mobile setup till 100 % when optimisng finished when switch on the phone green line came after line i shut down the phone 2-3 times and it was biggest fault that i upaded my phone dont parchese samsung S seris phone
Dont update one UI version 6.1

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05-26-2024 04:58 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
Reinsert the Memory card: To remove the memory card follow the below steps:
Step 1: Before removing the memory card, first, unmount it for safe removal.
On the Home screen, tap Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.
Insert the ejection pin into the hole on the tray to loosen the tray.
Note: Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.
Step 2: Pull out the tray gently from the tray slot.
Step 3: Remove the memory card.
Step 4: Insert the tray back into the tray slot.
Note: Please ensure that the memory card is not removed while the device is transferring or accessing information.
Doing so can cause data to be lost or corrupted or damage to the memory card or device.
Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.
Restart the device and check.
Note: If you use the Fingerprint security feature, the phone will require your backup password to unlock after rebooting.
Path: Press & hold the power key> Restart>Restart.
You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
In case the issue still occurs please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
