overheating issue

[Ashis12]

Thank you Samsung for providing me a heater in the form of Samsung galaxy m31.what  a phone this is . In just 5 minutes of usage of any app this phone heats up . Thanks to outdated exynos 9611. I will never buy a Samsung phone . Thank you.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve "Overheating" issue please follow the below given step:

>>Close background running apps.

Follow the link for more details:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

If the issue still persist, we request you kindly visit another Samsung service center as your device needs physical inspection. To check for the nearest Samsung service center kindly click on the link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support