Original topic:

Samsung apps auto-deleting users private data

(Topic created on: 01-11-2021 11:50 PM)
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Harsha_C_M
Active Level 1
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Galaxy M

Dear Samsung,

 

I am using Galaxy A30, many of the images/photos got automatically deleted without any prior notice to user or got permission from user to delete user's personnel data.

 

So how can samsung device auto delete the very important private data of the user.

 

I have a doubt on 'Device Care' which is really unnecessary for me, if its harmful for my data. And this issue, we need a exact troubleshooted reason, and not the alternative solution like Backing up to Cloud. If its a bug, need a patch fix too.

 

In my case, i wish to keep my important data for decades in the device storage only. And I dont want to use the cloud. And no samsung app should delete any part of it automatically in the name of device care.  Awaiting for a replay.

 

Regards, Harsha 8123900389 harshacm8@gmail.com

 

 

1 Comment
boss1234
Active Level 7
Galaxy M
data cannot be deleted automatically samsung has no control over it there are millions of samsung phones in the world and samsung does not have time to delete your data also this is probably a bug or a storage issue device care just cleans your ram and temporary files
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