Original topic:

m30s not connected to pc after android 10 update

(Topic created on: 04-01-2020 10:36 PM)
7175 Views
anu0396
Active Level 3
Options
Galaxy M
Its only showing charging option and there is no usb configuration options..i have tried developer options  but still issue remains...anyone facing this..please help.
17 Comments
hedgehog
Expert Level 5
Galaxy M
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knighty
Active Level 7
Galaxy M

A. If you are using Windows, go to Device Manager. Find an unrecognised device (shouldn't be too hard to identify) right-click 'Update Driver'. Pick offline/local computer for the update. Select 'Pick a driver from the list of devices' and install 'MTP USB'. 

Btw, I'm not on Windows so paraphrasing those options but it should not be too hard to find them.

^ I had this problem too often and this usually fixed it.

 

B. Check various USB ports. If you are using a hub, try to plug phone without the hub.

 

C. If it still does not work, change the cable

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Jawedalam
Active Level 5
Galaxy M
m30s touch vibration button off option not show

adaptive brightness not working properly
Galaxy M
My m30s only charges with PC connection. MTP not supported !
Kumaranrv
Active Level 1
Galaxy M

Yes I am also facing the same problem since last month. Please let us know the solution when it get resolved for you.

Galaxy M
Well... Fast Charging Doesnt work.
Take a tooth brush and clean the charger and the data cable. Looks like charger gets dirty. Prob solved.
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amalaaakash
Beginner Level 4
Galaxy M
I'm also facing the same problem please fix this
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Galaxy M
samsung doesnt seem to solve problem
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Samsung_Support3
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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