Original topic:

automatic restart issue my phone motherboard change

(Topic created on: 02-16-2021 11:44 AM)
8264 Views
Samsung_fXsjWaW
Beginner Level 2
Options
Galaxy M

Many users are facing automatic restarts issues in galaxy M30s as soon as their warranty is expired, the service center tells to change motherboard which costs around half the price of phone. This is a software issue that I think samsung is deliberately causing it. Samsung india should fix this issue ASAP or we will need to go to CONSUMER COURT TO FILE A CASE AGAINST THIS BECAUSE SAMSUNG IS MAKING M30S USER TO SPEND MORE MONEY BY DAMAGING THE PHONE THROUGH SOFTWARE UPDATES.

my phone motherboard has been changed but after six month hang & restart problem issue as a m30s board bad quality  

abhyuday
Active Level 6
Galaxy M
May be... but at last hardware is damaged because of overheating
And that heat we didn't feel on hand because that component which is loosened or blown up is not connected to heat sink with any heatsink tape or paste... ... this makes components heat up more easily in the absence of heatsink
0 Likes
MatthewI632
Active Level 5
Galaxy M

I agree, the motherboard may have been damaged due to bad circuit designed by dumb people because Samsung wants to cheap out their RnD. The circuits can't withstand repeated system update operations which leads to circuits failing or become weaken.

When the phone is updating, certain circuits experiences heating above average. Unfortunately, these dumb people cannot understand what they were doing, so they made a mistake when designing the circuit. Because the circuits can't withstand the abnormal heat, they starting to melt, causing circuitry failure, or the circuitry become weaken and prone to restarting automatically under high workload. The overheating process gets even accelerated with incomplete or corrupted update files, because the processor and memory needs to work harder to try correct some of the errors and to run additional checksum verification process. Unfortunately, once hardware damage has occurred, it cannot be corrected or fixed with software, so the actual hardware must be repaired in order to make the phone function normally again.

This is the reason why you should not update your phone with unstable internet connection or pausing while an update is downloading. However, that doesn't mean that updating with a very stable internet or using the Smart Switch app will completely prevent the automatic restart issue from happening. If you want to be really safe, do like what I'm doing: stop automatic updates and ignore any software update notifications/popups. This way, you're avoiding the risk of getting your phone into automatic restarting issues in the first place.

Always remember that prevention is always better and must be prioritized by everyone!

abhyuday
Active Level 6
Galaxy M
Exactly 👌👏👏👏
0 Likes
svish
Beginner Level 3
Galaxy M

My galaxy m21's warranty has expired on 6th August 2021 and from same day my phone started facing autorestart problem frequently.

This is last purchase from samsung.

ameen7
Active Level 4
Galaxy M
Galaxy m31 warrinty has expired on 3rd july 2021 and issue occured Aug 2021 after last update
0 Likes
ameen7
Active Level 4
Galaxy M
Fix software bug last updation was worst many complaints all M series users
0 Likes
Samsung_AQW0FKA
Beginner Level 2
Galaxy M

hello sumsung   My phone M-31 is purchase 07.06.20 & one year after 07.07.2021 is my phone mother board is dead. 

 

0 Likes
Samsung_AQW0FKA
Beginner Level 2
Galaxy M

i have not a sumsumg Barnd for purchase for sumsung phone blust company

hanging problum. & display M31 & resert problum. hello friend sumsung  ke 

phone na le bahut bekar phone hai. 

 

0 Likes
Samsung_AQW0FKA
Beginner Level 2
Galaxy M

sumsung company help me 8860248266

 

0 Likes
Members_dQJkkMH
Beginner Level 4
Galaxy M

This is right. I also faced the same problem with my m31s only after 1 year and 5 days from the date of purchase. The service center told me to change the motherboard which is too costly and they even not providing enough warranty for the work.

               Now, As I dont have any choice so i am thinking to switch on galaxy a 52s.

 

0 Likes