M53 restarting automatically

[___priyasha__]

Despite auto-start being off.. I'm facing this problem.

I earlier had samsung f41 and it was dead due to motherboard issue and now m53 within 2 weeks facing this problem of restarting phone... disgusting.

For the reapir of f41 service center was charging 8k+... it's just ill tactics to loot customers.

Losing trust on samsung and this is surely my last samsung phone i bought and won't recommend anyone to buy it.

[rohans69]

If the phone restarts randomly then probably this device's motherboard will also be affected.
These issues are common for a,m and f series devices.

[Sdk55]

They are professional. They don't care about their consumers. They will never stop this way to earn money. Government should bring new rules for this type of scam.

[SKV-F235G]

its software issue reset your device and don't do software updates bcoz Samsung sends buggy updates to destroy phones

[cs-member11]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Kindly use a genuine Samsung charger.

Note: We always recommend using a genuine Samsung charger for charging your device.
There are two methods to disable the auto-restart function
Method 1

Please follow the below steps:
Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on General management.
Step3: Tap on Reset.
Step4: Disable Auto restart (if enabled).
Step5: Auto-restart disabled.

Please follow the below steps:
Step1: Go to "Settings"
Step2: Tap on "Battery and device care"
Step3: Tap on Three dots
Step4: Tap on "Automation"
Step5: Disable "Auto-restart at set times" if enabled

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support