Original topic:

Youtube video size shrinks after skipping AD

(Topic created on: 09-21-2024 09:18 AM)
171 Views
alksuresh
Active Level 3
Options
Galaxy M
I use Galaxy M35 5g. While watching clips on the youtube landscape mode using auto rotate, after I skip an AD, the video resumed shows on a small rectangle size instead of full landscape mode. I encounter this problem very frequently and is annoying to adjust the screen size manually now and then. Please suggest me if there's any solution. 

Previously before I bought M35 I was using M21 2021 edition and everything was ok. 
Thank you
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8 Comments
Zdbz
Active Level 4
Galaxy M
I think this is an issue from youtube, not samsung. In youtube settings you have the option to "zoom to fill". You can enable that1726810090977.jpg
alksuresh
Active Level 3
Galaxy M
Hi Bro! I will try and update. Thank you 😊
alksuresh
Active Level 3
Galaxy M
Same problem even after enabling zoom to fill option.
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cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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alksuresh
Active Level 3
Galaxy M
I already sent a report attaching the video clip.
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alksuresh
Active Level 3
Galaxy M
Please pay attention in resolving my issue. No reply from you even after I sent error log with a file attachment. I face the issue of video size playing in a small rectangle frame very often after I skip an ad. Hope you understand my problem clearly. Please suggest appropriate solution. Thank you
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SunSamsung
Active Level 2
Galaxy M
Simply use Brave browser and watch YouTube ad-free.
alksuresh
Active Level 3
Galaxy M
Thank you
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