Original topic:

Wifi disconnecting automatically

(Topic created on: 04-05-2022 09:46 PM)
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Dush19
Active Level 6
Options
Galaxy M
After the recent update of M21 I've encountered this problem, automatically WiFi is disconnecting and unable to reconnect on that network. 
I had press on forget network option & re-enter the wifi password again to connect to the network.
3 Comments
faiyaj06
Active Level 3
Galaxy M
Yes,In my device (M21)show that there is no Internet connection in wifi
Galaxy M
Same problem 😕
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cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Forget the Network: Go to apps screen >Settings >Connections > Wi-Fi >Wi-Fi network >Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
 
Thank you for writing to Samsung.
 
Warm Regards,
Samsung Customer Support

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