Original topic:

Samsung m51 Wifi disconnecting frequently

(Topic created on: 01-26-2023 10:35 AM)
246 Views
shiv_1734
Beginner Level 2
Options
Galaxy M
1-My samsung galaxy m51 device is getting wifi issues (disconnecting wifi frequently automatically then connecting again)
2-tried to reset network settings multiple times but not working 
3-software is latest updated 
If you guys have any solutions please let me know 
6 Comments
nxnxnxn
Active Level 3
Galaxy M
This problem was faced by my relative but in one plus 8.

So about the problem it will be solved after an system update because this issue remains only for 1 month after an system update will arrive then it will be solved.
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shiv_1734
Beginner Level 2
Galaxy M
This was same before update
nxnxnxn
Active Level 3
Galaxy M
Wait, this is the only solution because in my 'One Plus' case after an update it was removed and working fine.

So might be possible this will be solved after sometimes.

Or else, report this problem to your nearest Samsung showroom
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shiv_1734
Beginner Level 2
Galaxy M
Okay thanks.
RITHINEV
Active Level 1
Galaxy M
Me faced wifi network not detecting issue in my M51. After running my device in safe mode issue resolved. Pls check with safe mode.
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cs-member11
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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