Why Samsung devices having freeze and restart problem?

[noor_37]

Freeze and restart problem in Samsung galaxy devices

[sarnandu]

what happen

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Hridi1975]

My samsung model no - SM-M317F/DS

Problem :  Again and again restart the device