White line issue on Samsung M51

[rjstreams]

After the 1st white line issue post ,today another white line has arised. Reason for this don't know contacted to customer care asked for factory reset but will it become normal ? that too not sure. 

As I already mentioned in my previous post phone is in presteine condition. 

samsung why is this happening please provide solution and support. 

Will it have any solution 🤔 

2nd white line on samsung m51 

[MR_PRIME]

It's not software issue it's Hardware related issue so it's can't be solve through factory Data Reset.

You will have to visit service center for that. If they ask for money to replace then let me know.

Plz Accept solution clicking on 3dot right side nd Do follow for Regular Updates.

[BhaveshS22]

It's had happen with me and this is irresponsible of samsung behavior tht are not providing free to the customers .My samsung S22 has now 4 greenlines because of their software issue And in others phone such as oneplus they are providing free lifetime service to their customer and that's the difference hero and villain . It had all started because of samsung display which they sell to oneplus ,apple and so on.Nw they are not buying the samsung display.

[Abhirx]

Exactly same happened with me

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[USHIRAA]

No. Display gone. Its not software issue, but hardware. Replacing with new one would be the solution...

[rjstreams]

If display replaced wat if it comes again 8.6k gone

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that you can try it once to reset he device after taking data backup, might be issue has been resolved.

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[rjstreams]

Samsung, it's evident that the issue cannot be resolved by resetting the phone as its a hardware related problem.
I kindly request you to provide a solution for those customers who really care their devices and maintaining in a presteine condition.

As far as my I am concerned it's truly the mistake from the brand which while providing upgrades for older models

So I kindly request you to do the needful.