Original topic:

WhatsApp sync issue in M52 after Update

(Topic created on: 03-17-2022 05:12 PM)
497 Views
Aadit2200
Active Level 4
Options
Galaxy M
After February Update lf M52 , whatsapp folders aren't showing. Also when i update a contact name , it's not changing in whatsapp. Looks the there's some issue with the data sync of Whatsapp only.
Samsung Please fix this.

Apart from that device smoothness has increased, for which i was complaining before. Good work. 
No new features added & rest all are same.

If anyone find some change then pls point out.
6 Comments
Himanshu_
Active Level 8
Galaxy M
Use Google photos untill the issue get solved by next update.🙂
Aadit2200
Active Level 4
Galaxy M
👍👍👍
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MAA110
Active Level 6
Galaxy M
I am also facing same issue.
user963
Expert Level 4
Galaxy M
user963
Expert Level 4
Galaxy M
https://youtu.be/qLbajiV5bvk
See this video this will help you





If you like my answer click on 3 dots and accept my solution
cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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