Issue after installing recent update which is showing as a security patch update

[Biren55]

On Galaxy M52 5G, after installing recent update the phone is not displaying any kind of WhatsApp file on My Files app and Gallery app.

Also it shows empty files on Android folder section which should not be empty on any smartphone.

Tell me how can I resolve this.

[Paras_M324g]

Report to samsung

[DakshN]

I got the same issue... Anyone got a solution?

[user963]

https://youtu.be/qLbajiV5bvk

[vi1988]

I got the same issue

[user963]

https://youtu.be/qLbajiV5bvk

[NM69]

Take a backup of your chats, photos and videos on your WhatsApp, then delete WhatsApp then reinstall WhatsApp then restore the backed up data. See if it restores the photos and videos.

[usk204]

Tried and didn't help.

[NM69]

So there's no other option but to downgrade your software. You can do it by your own using your pc or you can go to the nearest samsung store and tell them to do it for you. Mostly it will be free of cost.

[user963]

https://youtu.be/qLbajiV5bvk