Original topic:

Warranty of motherboard

(Topic created on: 11-02-2021 11:22 PM)
5300 Views
Debajyoti5
Active Level 4
Options
Galaxy M
I purchased m30s on 27 dec 2019..  after june update i faced auto freeze and restart issue.. so i went service center and changed motherboard in August . 
They told me it is 3 months warranty.

Now after October update i faced network issue.. so i wanted to check my warranty status so that i can go to service center and checkup my device. They sent me one link and i registeredmy device ...

But here it shows 12 months warranty.. 

CAN ANYONE TELL ME WHAT IT IS ?? 

I AM ATTACHING PICTURES 

image


image


15 Comments
Jiyodilse
Active Level 9
Galaxy M
All samsung exynos 9611 based phones are worst..samsung used refurbished chipset inside but don't reveal
Debajyoti5
Active Level 4
Galaxy M
Our luck is too good 😓😓😓
0 Likes
JithinAjith
Expert Level 1
Galaxy M
Not all Exynos 9611 phones. No issues in Samsung Galaxy A51 ( Exynos 9611 ). Exynos 9611 is good for gaming
0 Likes
SrajTech
Expert Level 5
Galaxy M
https://youtu.be/5z-3Nc3a1Rk
Watch this video and send mail as instructed
Debajyoti5
Active Level 4
Galaxy M
Done
Anonymous
Not applicable
Galaxy M
The extended 3 months warranty was ONLY for the motherboard.
Debajyoti5
Active Level 4
Galaxy M
But check another pic there is 12 month warranty
0 Likes
Galaxy M
This is serious **bleep** made by Samsung to its all loyal mid range customers. Firstly they look don't agree that they made a mistake with Exynos 9611 and if your phone is out of warranty they have excuse that it is out of warranty and even if somehow they ask you to visit Samsung service center with out of warranty phone, they says we found water logging in your phone. ULTIMATELY NO help for customer and no acceptance on the **bleep** of Exynos 9611 and harassing its own customers in different way.
Galaxy M
You are right
Just I had call from Samsung and executive suggest me to go Samsung care and deposit the phone 📱. Already they told me it's motherboard problem and as my phone is out of warranty it costs 8 to 9 thousands.
So I am thinking what should I do,is there any point to visit service center.