Beginner Level 2

My phone is Samsung m30s .when I open camera video is disabled  and unable to record the video .the button is disabled .could you give proper solution except resetting the phone.

4 Comments
Active Level 6
reset the camera bro
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Active Level 8
clear cache and data
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Expert Level 5
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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