Video capturing is not working

[Ramyasri2248]

My phone is Samsung m30s .when I open camera video is disabled  and unable to record the video .the button is disabled .could you give proper solution except resetting the phone.

[Lisanth1234]

reset the camera bro

[Mᴀʜᴇsʜ_ᴋᴜᴍᴀʀ]

clear cache and data

[Anonymous]

Reset camera settings and clear data of it. Hope it helps

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support