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09-08-2020 09:17 AM in
Galaxy MMy phone is Samsung m30s .when I open camera video is disabled and unable to record the video .the button is disabled .could you give proper solution except resetting the phone.
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09-08-2020 09:35 AM in
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09-08-2020 09:36 AM in
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09-08-2020 11:49 AM (Last edited 09-08-2020 11:49 AM ) in
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09-09-2020 04:49 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support