Original topic:

VOLTE Issue On M30S

(Topic created on: 10-27-2019 02:33 AM)
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TweakJC
Active Level 1
Options
Galaxy M

I just purchased Samsung M30S from Amazon and yesterday received my delivery of this product... I have inserted Airtel over sim slot 1 which is my primary number and Vodafone over the second slot... And configured the WiFi network on this mobile...

Problem number 1:

Vodafone VOLTE not working and I have contacted their customer care and they told me Vodafone VOLTE not supported on this phone...

Problem Number 2:

I mainly use Airtel for calling and Vodafone for data as I do get better network speed on Vodafone on my house or do internet from WiFi...

 

But when I am connected to the internet via Vodafone network or WiFi, Airtel VOLTE not working... Call getting muted after a few seconds...

 

But if I turn off VOLTE for airtel as well then call going without any problem... Checked with various location and a different device which is Samsung Galaxy On8, No problem when using the Airtel SIM with that with VOLTE...

Anyone having this problem? How to fix this problem?

33 Comments
Anonymous
Not applicable
Galaxy M
Try hard reset and then check. On my m30s out of box airtel n Jio dual volte working fine
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TweakJC
Active Level 1
Galaxy M

I have tried that as well but the VOLTE call getting muted while using the internet via using other sim or through wifi... Is there any settings need to be done? And do your phone supporting Vodafone VOLTE aswell?

Anonymous
Not applicable
Galaxy M
No voda here. Best is take your phone to service centre and they would resolve the issue.

Try other sims as well from airtel n voda n Jio.... Service centre people would easily say problem with your sim... Not phone
TweakJC
Active Level 1
Galaxy M

I think its a software-related issue... Do you receive any kind of settings message from the provider on the first boot of the phone? Maybe something to do with APN settings or vice versa...

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Galaxy M
Where are u from
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TweakJC
Active Level 1
Galaxy M

I am from Kolkata, India...

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Galaxy M
I Think Its An Issue With Your Particular Unit Because Mine Is Working Fine.
Both Idea And Vodafone Are On 4G Volte.
TweakJC
Active Level 1
Galaxy M

Do your previous handset support VOLTE? Because in http://www.vodafone.in/volte page our model is not present...

 

Also in airtel calls are constantly muting....

iky1
Active Level 3
Galaxy M
i have an working trick for that reply me i will share
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