Original topic:

VOLTE Issue On M30S

(Topic created on: 10-27-2019 01:15 AM)
9902 Views
TweakJC
Active Level 1
Options
Galaxy M

I just purchased Samsung M30S from Amazon and yesterday received my delivery of this product... I have inserted Airtel over sim slot 1 which is my primary number and Vodafone over the second slot... And configured the WiFi network on this mobile...

Problem number 1:

Vodafone VOLTE not working and I have contacted their customer care and they told me Vodafone VOLTE not supported on this phone...

Problem Number 2:

I mainly use Airtel for calling and Vodafone for data as I do get better network speed on Vodafone on my house or do internet from WiFi...

 

But when I am connected to the internet via Vodafone network or WiFi, Airtel VOLTE not working... Call getting muted after a few seconds...

 

But if I turn off VOLTE for airtel as well then call going without any problem... Checked with various location and a different device which is Samsung Galaxy On8, No problem when using the Airtel SIM with that with VOLTE...

Anyone having this problem? How to fix this problem?

TweakJC
Active Level 1
Galaxy M

I have asked for replacement from Amazon... Let's see if their engineer approve my replacement request when they visit...

 

Ibdo really liking this phone for its amazing battery backup and buttery smooth UI... But this ducking call issue... I just noticed if I am on outdoor this call muting issue occuring less...

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Galaxy M
Yes My Previous Phone Had Volte and Worked The Same .
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Galaxy M
Can you please do me a favour and like this post? Thankyou!
https://r2.community.samsung.com/t5/Galaxy-Gallery/Diwali-with-Galaxy/td-p/2625921
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sayanm50
Active Level 9
Galaxy M
all M and A series have network problem
TweakJC
Active Level 1
Galaxy M

You too experiencing call muting issue?

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sayanm50
Active Level 9
Galaxy M
not call muting issue but I have to complain to Vodafone and Airtel customer care to switch on voLTE and after few dahs they activated voLTE because Airtel and Vodafone VOLTE SUCS
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Sushmi008
Beginner Level 2
Galaxy M
I am also facing the same issue. Not sure if this is my phone's fault or network. But i am sure Vodafone volte **bleep**. You won't be able to use internet if you are on a call
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SirAniket
Beginner Level 2
Galaxy M
i am facing same problems with idea volte is not working
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tkaran
Beginner Level 2
Galaxy M
to call customer care told activation of LTE
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Hareshindian
Beginner Level 2
Galaxy M
hi team
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