Unable to claim Airtel 5G Unlimited

[samsungm3467]

I have tried reset network settings and received February patch update too but I am not able to claim it. It displays 5G but it is used from my data limit. Any solutions?? 

[samsungm3467]

I tried to contact the Airtel Customer care but nothing happened

[goodthings]

Please reset factory data with backup then try to it's again. If you like please accept as a solution, click 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[samsungm3467]

Something is really wrong with Airtel Thanks App I guess

[mHappiee]

Have you recently placed the sim to the 5G device?

[samsungm3467]

Yea 10-15 days ago

[samsungm3467]

But 5G works but not unlimited

[Devansh_Namdev]

There is difference in 5G mode.
The 5g icon with black background is pure 5G and the 5G with light background is actually 4G network which gives 5G speed along with your 4G data plan.

This issue coming in Airtel.

[samsungm3467]

I do get both the network