Unable to claim Airtel Unlimited 5G

[Apoorv_Jadhav]

Recently bought Galaxy M34 but I'm unable to claim unlimited 5G. It says your handset doesn't support 5G. Software is up to date.

[drwar]

Did you use my airtel app

[Apoorv_Jadhav]

Yes

[Ashwinash]

Wait 1 week bro . . It took few day's for welcome message

[SM-G990B2]

It's normal..Wait for atleast 1 week.. it'll automatically get updated.. don't worry

[drwar]

Check the Sim manager for 5g..change sim slots

[Ravi0883]

My jio sim works fine on 5G

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern kindly visit this mentioned link to resolve your Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

How to use 5g in Galaxy device: https://www.samsung.com/in/support/mobile-devices/how-to-use-5g-on-your-galaxy-phone/

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[Apoorv_Jadhav]

Did reset the network settings and it worked!

[vodai]

But device is galaxy m14 5G but I am unable to claim my unlimited Airtel 5G data... It says your device does not support 5G! what to do now