I have submitted the error report with log twice. Both time I got same response "we have submitted bug to technical team". Restarted the phone, wipe cache partition I tried literally every thing I found on Internet. I even visited the service center for the same and I got worst experience with their employees. No one was able to understand the issue even after I have shown them pictures and videos of it. They were looking at me like I am talking nonsense-out of the world thing. They were completely having zero knowledge about the UI/UX of smartphone. I mean seriously!, Samsung really hires these people! All they did were factory reset the phone and give it back to me. For this also they took 2 hours. I was not satisfied with the service they were offering so I did not argued much at that time. So I came back to home and hoping that this might be fixed in next update.
2 days earlier I got small update. After that also the issue still persist :( Its clear that Samsung is not taking customer issues seriously.
When you have paid the hard-earned money to buy a product which you are using on day-to-day basis and you are noticing this little issue every time you are using the phone you fill DISAPPOINTMENT.
Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
