Original topic:

Streaming issue...

(Topic created on: 07-19-2020 02:12 AM)
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Jobsjb
Active Level 3
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Galaxy M
Are all M30s users facing streaming issue after the so called recent SECURITY PATCH 1st JUNE 2020 UPDATE in Amazon prime video app?
Because I could not stream videos in 1080p on Amazon prime video app.
11 Comments
chaitu894
Active Level 1
Galaxy M
yes I also not able to stream 1080 p on Amazon prime..what is the solution for this
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Jobsjb
Active Level 3
Galaxy M
Probably all the m30s users are facing this issue...if u call the customer service first they will provide you some troubleshoot which won't help you.Second they will ask you to reset you settings and factory reset but believe me that will also not help you it will just increase your headache and work.Third they will ask your log files which you could provide but at last that won't even help you,so after all this they will tell you to visit the nearest Samsung service centre or ask you to wait for the next update to come.Trust me there is nothing you could do except for waiting...so yeah i am sorry to say but that's all you need is just to wait!!!
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