Original topic:

Battery issues after One UI 3 update

(Topic created on: 03-23-2021 02:13 PM)
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GizmoRam
Active Level 6
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Galaxy M
After the one UI 3 update on m51 battery drains fast when streaming videos through Netflix or YouTube

It hasn't even Been 3 months since I bought the phone

Before the update streaming videos on Netflix and YouTube the battery consumption was very less approximately 1-2 hours of usage barely consumed 5-6% Now after the update it takes around 10-15% for 1-2 hours of playback 

Battery drainage in browsing Instagram had also increased it takes around 20+% per hour of usage 


Current consumption attached below 

image


All settings are same as before same while playback "not full screen video , normal aspect ratio with black bars, Same quality , Location off , Bluetooth off , Phone on airplane mode ,only WiFi Enabled"


I do not know what is causing this , I tried all optimization options , including cache clearing , battery status is shown as good.

If you have any solutions please help me out by dropping them below 😁
4 Comments
Vicky_A52
Expert Level 5
Galaxy M
All are facing same issue today A70 got 3.1 battery draining
YPatel
Active Level 1
Galaxy M
Samsung Galaxy S21Ultra problem in Bluetooth
Audio connection auto disconnect
GizmoRam
Active Level 6
Galaxy M
As you see above 1hr usage took 12%

This is today's usage and you can see 1hr 30mins of usage took 30%!!

Screenshot_20210325-110548_Device care.jpg

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Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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