Original topic:

Storage permission issue

(Topic created on: 11-22-2023 05:44 PM)
127 Views
Neoshaji
Beginner Level 2
Options
Galaxy M
Unable to grant storage permission to 3rd party apps from m52. When I spoke to the customer support they said it could be the 3rd party apps fault. I believe it may be the Samsungs system-level concern. This has impacted my ability to access certain applications to their full potential.
3 Comments
cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to enable storage permission on your device.

Setting >security and privacy> more security settings> allow unknown applications.

In case the issue still occurs kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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Neoshaji
Beginner Level 2
Galaxy M
Tried everything. Still doesn't work. 20231123_172133_1000172445_1700740312.jpg
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fthy
Beginner Level 2
Galaxy M
Ok
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