Speaker problem sound issues 😭

[SSVG]

Sound stops suddenly while playing videos 

It is happening frequently 

[MR_PRIME]

Last you will have to do that is Factory data reset because that's only the last option. After that if problem is still there then it's hardware related issue.

Plz Accept solution clicking on 3dot right side nd Do follow for Regular Updates.

[SSVG]

It's already done but issue exists

[MR_PRIME]

Do one last thing go to Samsung member app and dignostic option where click on speaker section and check that's last the hope otherwise that would be hardware issue.

[SSVG]

It's also done just before posting this issue but it occurs often

[MR_PRIME]

Then it's hardware issue buddy you will have to visit service center they will check our may change your speaker.

Plz Accept solution clicking on 3dot right side nd Do follow for Regular Updates.

[SSVG]

Yes 👍

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Disconnect anything plugged into the headphone jack like, a selfie stick, headphones, Bluetooth, etc.
Remove any third-party case, protective films, or any other accessory that usually comes in contact with your device.

Check device volume settings: Tap on Settings > Sound & vibration>Volume > Drag the volume adjustment bar left or right to increase or decrease the device volume.
To verify, play music and check the music sound. If the sound quality is good, then your speaker is working fine.

Clear Sound Picker data: Settings> Apps> Filter and Sort> Enable Show system apps> OK>Search Sound Picker> Storage> Clear data of Sound Picker.

Clear Sound Alive data: Settings> Apps> Filter and Sort> Enable Show system apps> OK>Search Sound Alive> Storage> Clear data.

Clear Adapt sound data: Settings> Apps> Filter and Sort> Enable Show system apps> OK>Search Adapt Sound> Storage> Clear data.

Reset app preferences: Settings> Apps> Three dots> Reset app preferences> Reset.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[nike777]

Speaker low sound problem