Original topic:

Shutter slow

(Topic created on: 04-09-2026 09:48 PM)
146 Views
Rajib1111
Active Level 3
Options
Galaxy M
I have a Samsung M33 phone and the shutter is very slow when taking pictures. Why is this happening and how can I fix it?
5 Comments
Sidharth5678
Active Level 10
Galaxy M
I am also facing same issue in Samsung F23. Camera app is not properly optimized for lower to mid range models i guess.
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cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

1.Clear camera app data: Settings > Apps > Camera > Storage > Clear data.

2.Remove the third-party apps: Settings > Apps > Select the third-party App > Uninstall.

3. Update software: Go to Settings > Software update > Download and install > Checking for software update > Software update available > Tap on Download > Downloading updates > Tap on Install now.
Note: Your phone will restart after the update is installed.

4.If the issue is still not been resolved, Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue still persists, after performing all troubleshooting steps, would request you to please visit the service center. Below is the link to find nearest service center
http://www.samsung.com/in/support/servicelocation/

Warm Regards,
Samsung Customer Support"

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Loiz
Active Level 7
Galaxy M
You can use camera assisntant
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Rajib1111
Active Level 3
Galaxy M
I downloaded it but the system says this app is not supported on my device.
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Loiz
Active Level 7
Galaxy M
Yeah it's not supported on your phone but my phone support that apps M53 5G
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