- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-25-2024 11:52 PM in
Galaxy MSolved! Go to Solution.
1 Solution
Accepted Solutions
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-26-2024 07:49 AM in
Galaxy M- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-26-2024 07:49 AM in
Galaxy M- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-26-2024 07:49 AM in
Galaxy M- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-26-2024 08:42 AM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we want to inform you that Samsung devices may heat up while charging, especially if you use a fast charger or use the device while charging. Use the original charger that came with the device and avoid third-party chargers or cables. Monitor the device while charging and take appropriate action if it gets too hot.
However, kindly perform the following steps by the given links to resolve your issues:
Galaxy device heating issue while charging: https://www.samsung.com/in/support/mobile-devices/how-to-prevent-the-overheating-of-your-galaxy-devi....
Galaxy device camera issue: Clear camera application data: Apps>Camera>Storage>Clear Data.
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.
Remove third-party applications: Kindly uninstall that application by following the below steps and check once as the issue might occur due to third-party applications.
Path: Settings> Apps> third-party application from Apps> Uninstall.
Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
In case the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support