Original topic:

Screenshot Error

(Topic created on: 08-03-2023 12:44 AM)
601 Views
aaqibbmirr
Active Level 6
Options
Galaxy M
Since I tried to reset the app preferences in Samsung Galaxy M52 5G phone but the problem I am facing now is Screenshot Error. Whenever I try to capture any screenshot it prompts me to a msg that I need to give the permission for MY FILES aaccess which unfortunately isn't available in the Samsung Capture app. Though it captures screenshot but i have to go to Gallery to access the Screenshot rather than the notification panel with quick settings. Screenshot is enclosed for the reference. Please help to overcome this issue! 

image


15 Comments
Galaxy M
Share permission screenshot
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aaqibbmirr
Active Level 6
Galaxy M
Here is the screenshot Screenshot_20230802_213228_Permission controller.jpg
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Galaxy M
I have checked in mine the permission is fine here.
Error is coming due to some other app
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aaqibbmirr
Active Level 6
Galaxy M
Where's the my files permission
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Galaxy M
Settings > apps
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Galaxy M
Check permission manager
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Galaxy M
Did u disable any app?
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aaqibbmirr
Active Level 6
Galaxy M
Yes few inbuilt apps but they have nothing to do with screenshot permissions
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Galaxy M
May be u one which is causing problem
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