Original topic:

Samsung m series hang and restart

(Topic created on: 08-15-2023 07:56 PM)
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sunny1611
Beginner Level 2
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Galaxy M
Dont buy samsung products. They are cheating customers now. I bought m21 and m31 last year and now both are not working. Service center says its motherboard problem and need to replace which is very costly. Company should accept this that its company fault not customers fault . Very bad experience. Problems arising in m series, a series, f series mobiles. Firsty it was trustworthy brand but now its cheating customers. Never buy these products.
4 Comments
ArjunBalhara
Active Level 5
Galaxy M
Not in A series , and even not in all m and f series mobiles. If it's there fault more users would be facing same issue , gather all proof complain in consumer court. Don't run after cheap mobiles , they are compromised. Companies provides good features, specs but cuts cost in build quality , handling
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Ajay_das
Expert Level 1
Galaxy M
Same prblm with me F 62
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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query. The issue could occur due to usage and various other factors, however, it is our best endeavour to provide you with an impeccable product experience at Samsung.

Samsung products pass through rigorous quality checks which are globally recognized; therefore, Samsung products stand out as best in terms of quality and service of the products.

We have noted down the feedback. We are continuously working for making our products better and more efficient.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Galaxy M
Backup your data before it's too late. To turn on the phone forcefully, press and hold power button and volume down button.

After that try factory reset.
If the issue still persists, try installing firmware whose process I have explained in my post(link below):

https://r2.community.samsung.com/t5/Galaxy-M/Latest-update-about-my-Samsung-M21-restart-issue/td-p/1...

If you find this comment helpful, please click on 3 dots and tap accept as solution.
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