Original topic:

Samsung galaxy m32 4g camera crashing after one ui 5 update

(Topic created on: 12-13-2022 09:29 AM)
612 Views
aldrinj
Beginner Level 2
Options
Galaxy M
My galaxy m32 4g got android 13 based one ui 5 update yesterday and I have found an issue with the camera app as it is being frequently crashing while trying to take photos using night mode. Performance improvements should have done better and i hope Samsung will fix these issues. 
7 Comments
ipritamsahoo
Beginner Level 2
Galaxy M
Is there any other problem?
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aldrinj
Beginner Level 2
Galaxy M
Battery fast drain; other than that, no issues where found so far.
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Dipro66
Active Level 1
Galaxy M
new update se fix kar diya
cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

Clear camera app data: Settings >> Apps >> Camera >> Storage >> Clear data.

Reset camera settings: Camera >> Settings >> Reset Settings >> Tap on Reset

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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Aayush989
Beginner Level 2
Galaxy M
Still crashing
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nattuku
Active Level 1
Galaxy M

1. switch off
2. connect charger
3. wait till charging % shows number
4. press power and lower volumn key simultaneously( if this combination doesnt work use volume up and power)
5. wait till android logo and release the button
6. in the system menu, choose wipe cache partition, let it finish
7. in the system menu, choose repair app, one ui will try to repair all apps and restart

check your problem now, more chances to resolve the issue.

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fred12
Active Level 4
Galaxy M
I agree to your point of view
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