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Original topic:

Phone getting bricked and apps crashing.

(Topic created on: 07-20-2025 10:13 PM)
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DarkDreamz
Active Level 1
Options
Galaxy M
10 days after getting the One UI 7 update, my M55s got bricked. Absolutely no response from the phone even couldn't input the pin. The power buttons weren't working either. Had to remotely reset the phone from Google Find my Device site from my laptop. 30 months after that I was out of home, and my phone got bricked again but this time it restarted after 5 mins and started working. However apps started crashing. Google maps doesn't want to open at once. It keeps closing 3-4 tiles minimum before opening. many other apps also crash like this. 
I would request samsung developers to fix the bugs in the new One UI 7 as soon as possible as this is really hard to handle especially phone getting bricked.

1 Solution


Accepted Solutions
Solution
goodthings
Expert Level 5
Galaxy M
Please go to main page of Samsung Members app, click on support, click on feedback, click on error report then follow instructions on screen. Log files automatically send by system immediately after send error report but don't close Samsung Members app during this process until complete. If you like please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.

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6 Comments
goodthings
Expert Level 5
Galaxy M
Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and wait for next update maybe fix it by Samsung team soon. If you like please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
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DarkDreamz
Active Level 1
Galaxy M
How to complain to samsung customer care?
Solution
goodthings
Expert Level 5
Galaxy M
Please go to main page of Samsung Members app, click on support, click on feedback, click on error report then follow instructions on screen. Log files automatically send by system immediately after send error report but don't close Samsung Members app during this process until complete. If you like please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy M
You're welcome to here.
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_IGRIS_
Beginner Level 3
Galaxy M
bruh
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cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

We understand that you are facing multiple issues with your device. To ensure that we can provide you with the best possible assistance, we would request you please visit the nearest service center for a physical inspection of your device.

You can locate your nearest service center using this link: https://www.samsung.com/in/support/service-center/.

Warm Regards,
Samsung Customer Support

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